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🚚Shippo integration

Turn Shippo tracking into finished customer replies

Connect Shippo with a single API token and TaskBees drafts order-status replies using your real shipment records — carrier, tracking, and status included, without leaving your inbox.

What TaskBees does with Shippo

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One-token setup

Shippo connects with a single API token. Paste it once, TaskBees validates it on the spot, and order context starts flowing into drafts.

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Shipment data where the question is

When a customer asks about their order, the draft already contains the carrier, tracking number, and current status from Shippo — no manual lookup.

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Exception flags on the slow ones

Shipments that stall, miss tracking, or come back as delivery exceptions get flagged against your thresholds so you can get ahead of the complaint.

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Works alongside your other providers

Shippo orders and shipments land in the same Shipments view as every other connected provider, so multi-provider stores get one place to look.

Connecting Shippo

  1. 1Go to Integrations in your TaskBees dashboard and choose Shippo.
  2. 2Paste your Shippo API token (found in Shippo under Settings → API).
  3. 3TaskBees pings Shippo to confirm the token works before saving it.
  4. 4Order-related emails start arriving with Shippo context attached.

Questions about Shippo

Is the Shippo connection read-only?

Yes. TaskBees reads orders and shipments to write accurate replies. It never buys labels, edits shipments, or changes anything in your Shippo account.

Can I use Shippo and ShipStation at the same time?

Yes. Connected providers feed the same Shipments view and the same draft context, so stores running more than one shipping tool get a single support workflow.

Connect Shippo in minutes

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